Quality And Service

Feature Benefit
Replication Multi-site document and database replication technology allows resilient multi location processing at relatively low cost.
Sub Process Architecture OperaFLO allows Roles and Process Elements to be defined and run in parallel to the main process or other sub processes.
Electronic File All those involved in the process can see the documentation, audit trail and process data.
Referrals Management Simple auditable referral mechanisms allows difficult issues to be referred electronically to a specialist resource for direction or process completion.
Handoff Management The downside of moving from cradle to grave process management is accountability. OperaFLO allows clear handoff control and retains accountability.

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