OperaFLO Workflow Engine

The workflow engine is at the core of OperaFLO, managing your business processes for improved efficiency, productivity and quality control.

Workflows can be designed and implemented by business process owners without the need for scripting. This enables quick and easy deployment of processes by staff who understand your business rather than technical employees. Users therefore have control for rapid workflow implementation and change management.

Key features of the OperaFLO workflow engine include:

• Ability to implement straight through any complex workflows.
• Automatic task routing to individuals, groups and specialist work spaces.
• System completed and user driven tasks.
• Service level agreements and escalation procedures for activities.
• Exception and task alerting mechanisms.
• Comprehensive audit trailing.
• Reuse of defined processes to save time and help control change management.
• Quality assurance check rates.

Contact us now to find out more about FLOvate and OperaFLO. We will be happy to talk to about your requirements and how we can help.